Shipping & Delivery

At Jewels Boutique, we are committed to providing you with a smooth and reliable shipping experience. Please review our shipping details below.

Delivery Time
All orders are shipped via Evri and typically arrive within 1–2 working days. You’ll receive a confirmation email with tracking details as soon as your order has been dispatched.

Free UK Delivery
We offer free standard delivery on all orders — no minimum spend and no hidden fees.

Packaging
Each piece is carefully packed in our new luxury jewellery pouch, perfect for gifting or keeping your items safe and stylish.

Tracking Your Order
Once your order is on the way, we’ll email you a tracking number so you can follow its journey right to your door.

Lost or Delayed Shipments
If your order hasn’t arrived within the expected timeframe, please get in touch with us at info@myjewelsboutique.com and we’ll be happy to help.

Need Help?
For any shipping-related questions, contact our friendly support team at info@myjewelsboutique.com.

Fast & Free Tracked Delivery

Enjoy free, fully tracked shipping on all orders, delivered quickly and securely by Evri. Shop with confidence, knowing your order is on its way.

30-Day Hassle-Free Returns

Shop with confidence knowing you have 30 days to return your purchase if you're not completely satisfied. Please note, for hygiene reasons, earrings are excluded from our return policy.

Dedicated Customer Support

We're here to help! Our friendly customer service team is ready to assist with any questions or concerns. You can find our contact details on the 'Contact Us' tab at the foot of the page.

Secure & Trusted Payments

Shop with confidence knowing your payments are safe and protected. We accept all major payment methods with secure checkout for a hassle-free shopping experience.